Whenever you visit Costume City or deal with our customer service team we receive and store information. We collect this information so we can process your order, and also to personalise and improve your shopping experience. For example, like most other websites, we use 'cookies' which enables the Costume City web server to automatically recognise your Internet Protocol (IP) address; login; password; computer and connection information (such as which browser and version you are using, your operating system, and platform). Costume City also collects aggregate information on the pages which are visited, how many times pages are visited, and other information including transfers from other websites, or direct visits to the Costume City url after it is typed into the web browser. Aggregate information is used for internal management purposes and personal details cannot be identified.
Costume City receives and stores information you enter on our website including when you search for products. We also store information if you contact our customer service team. For example, as a result of interactions with us a customer might supply Costume City with information such as name, address, and phone numbers; or the contact details of people to whom purchases have been shipped, including addresses and phone numbers. Costume City respects your privacy and only uses personal information for the reasons you have supplied it.
At Costume City we treat your personal information with respect, which means we take every precaution to ensure customer and visitor information is protected both on and off line.
Costume City works hard to ensure all information transferred from a user’s PC to its servers is transmitted securely and that this information remains secure. It should be recognised however that no data transmission over the Internet can be completely secure. To that end, whilst Costume City endeavours to protect all the personal information transmitted to its servers, Costume City cannot completely guarantee the security of the information you transmit. Any information transmitted to Costume City is done so at your own risk.
Costume City employs all appropriate security measures to protect customers against the loss, misuse or alteration of customer information. We ensure all customer information is stored and maintained in a secure location.
Costume City uses third party re-marketing tracking cookies, such as Google Adwords. Re-marketing tracking cookies mean that customers will continue to see advertisements for Costume City across the Internet on the Google, Yahoo, Bing and Facebook content networks. Costume City respects the privacy of customers and does not collect any personally identifiable information through the re-marketing cookie. The third party vendors, such as Google Adwords, place cookies on browsers to ensure advertisements and special offers are of interest and relevance to web users. This advertising information is gleaned by Google from a web user’s visits to web pages across the Internet.
Customers may wish to use the Google Ad Preference function if they have a Google Account. This function will show customers what Google has established as their interests, which informs the advertisements they will see when they surf the Internet. Customers may wish to change this information or remove certain categories. Customers can also visit the Network Advertising Initiative Website. The Consumer Opt Out link provides you with details information and a function that allows you to opt out of Internet based advertising.
Costume City does not sell any customer or visitor information to third parties. We only collect and collate information in order to improve the shopping experience of our customers. Costume City only shares relevant information, such as name and address, with our warehouse staff and couriers in order to ensure timely delivery.